Goodstone Inn & Restaurant - Middleburg, Virginia, 20117, USA
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Current Available Positions

At Goodstone Inn & Restaurant, we believe our most valuable resource is our creative and innovative staff. The excellence of Goodstone has been built from team work. Our select team of hospitality professionals work together daily to ensure Goodstone provides the highest level of excellent service to our guests who have come to expect nothing less than perfection.

Director of Sales and Events

The Director of Sales & Events (DSE) is responsible for meeting the ambitious customer acquisition and revenue growth objectives for Goodstone Inn & Restaurant as the ideal setting for Meetings, Social Events and Weddings.

The DSE manages all aspects of the venue sales process, developing and pursuing new sales leads, aggressively find and pursue new opportunities for business by customer solicitation, networking, relationship building and historical contracts. Respond to and handle guest problems and complaints quickly and courteously. The DSE will manage all contract execution and bookkeeping for all event sales, maintaining accurate and up-to-date records for all Sales Department functions. Reviewing and ensuring all BEOs and sales reports are accurate. The DSE is responsible for department a/r, a/p and monthly and annual budget reconciliation.

Essential Qualities:
-Must have a minimum of 5 years’ sales experience in the hospitality in a small luxury boutique  inn and fine-dining setting
-Experience managing a sales team
-Must have the ability to work in a fast-paced environment and be able to creatively think and  work within the full spectrum of all that is involved to ensure exceptional customer service
-Proactive team player
-Bachelor’s degree in Marketing a plus
-Flexible work schedule to include weekends, evenings and holidays

Salary commensurate with experience.

Submit resume:  dcox@eeacompanies.com

General Manager

Goodstone Inn & Restaurant is seeking a General Manager with a passion for excellence!

Built on the concept of exceptional service and guest satisfaction, our mission is to create memorable experiences for every guest. We’re passionate about consistently delivering long-term financial benefits while cultivating a vibrant and caring work environment for our team.
The General Manager is responsible for managing all aspects of Hotel and Restaurant operations including Sales, Accounting, Revenue Management, Food and Beverage, Front Office, Housekeeping and Maintenance Teams. Through leadership and example, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all employees.
The ideal candidate must have a strong background in independent boutique inn and fine-dining setting, with a passion for guest excellence, strong employee relation skills, leadership ability, excellent tenure and financial acumen.
The General Manager will be a “hands-on” leader and have the intrinsic desire to meet the needs of anyone and everyone. Our General Managers must have the passion to go above and beyond when supporting their team members in providing customer service - whether at the front desk during check-in/out, answering phones/questions, or inspecting rooms.
The General Manager will have a proven track record of meeting budgets, revenue management and full understanding of P&L statements and cost control.

Compensation
Competitive salary with housing and benefits.  

Submit Resume:  dcox@eeacompanies.com

Guest Services Representative

Essential Qualities: The ideal candidate will have a strong background in customer service, strong employee relation skills, and strong knowledge of computer skills with key responsibilities to include but not limited to:

  • Possess a high level of professionalism and customer service toward guests. Greet customers immediately with a friendly and sincere welcome using a positive and clear speaking voice. Listen to and understand requests and respond with appropriate action and provide accurate information.
  • Assist guests with arrival and departure from hotel, while providing positive guests experiences.
  • Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
  • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Goodstone Inn & Restaurant brand marketing programs. Make appropriate selection of rooms based on guest needs. Provide welcome folders containing room keys, certificates, vouchers as appropriate.
  • Field guest complaints, conducting thorough research to develop the most effective solutions, communicating immediately with Hotel Manager for resolution and follow up.
  • Perform any other job related duties as assigned.

Required Skills and Experience

  • Guest Services/Hospitality experience preferred
  • Strong communication skills
  • Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
  • Ability to stand and move throughout front office and continuously perform essential job functions
  • Ability to access and accurately input information using a computer system (Maestro/Aloha)
  • Ability to establish and maintain effective working relationships with associates and customers
  • Command of the English language both written and verbal

Kindly email a cover letter and résumé to:

Cathleen Koplets, Guest Services Manager

Submit Resume:  ckoplets@goodstone.com

Kitchen Staff

Goodstone Inn & Restaurant seeks candidates with a culinary background.  Competitive pay in an excellent work environment.  We invite you to apply for the positions below:

LINE/PREP COOK

Essential Qualities -
• Minimum of 2 years kitchen experience
• Strong organizational skills
• Sense of urgency
• Passionate work ethic
• Positive demeanor
• Reliability
• Flexible schedule to include morning and evening shifts both weekday and weekends
• Support team to reach common goals

Kindly email a cover letter and résumé to:

Mimi Scheider, Restaurant Manager

mimi@goodstone.com

or call 540-687-3333

Housekeepers

Goodstone seeks candidates with a strong background in housekeeping, with an emphasis on attention to detail and cleanliness. Competitive pay in an excellent work environment.


Housekeeper Requirements: Inn and/or hotel experience with a keen eye to cleanliness; detail oriented; excellent work ethic; flexible schedule that includes morning and evening shifts, both weekday and weekends; support team to reach common goals; completed background check required.

Kindly email a cover letter and résumé to:

Tiffany Leith, Housekeeping Manager

Housekeeping@goodstone.com.

Goodstone Inn & Restaurant
36205 Snake Hill Road
Middleburg, Virginia, 20117, USA
Call: 540-687-3333 / 877-219-4663
540-687-6115

Info

Goodstone Inn & Restaurant

Set on a 265-acre estate in the heart of Virginia’s wine and hunt country, Goodstone Inn & Restaurant is a romantic Middleburg country inn and award-winning French restaurant only one hour from Washington, DC. Breathtaking vistas of the Blue Ridge Mountains and surrounding countryside appear from every vantage point. Our most romantic inn features six historic guest houses, elegantly decorated in English and French Country décor. With 18 luxurious guest rooms and suites on our expansive estate, Goodstone is the perfect Washington, DC getaway from life’s hustle and bustle. Experience the finest in farm-to-table gourmet dining at The Restaurant at Goodstone with the freshest of ingredients from the Goodstone gardens and farm. Our wine cellar features a selection of 1,500 bottles from around the world. Enjoy a number of activities on the estate. Take a a stroll through the gardens or plan an invigorating hike or bike ride on the miles of Goodstone trails. (Your walking stick awaits you in the Carriage House.) Then, sample afternoon refreshments in the Carriage House Great Room. Or, plan a Goose Creek canoe trip with a gourmet picnic lunch. Enjoy the good life at Goodstone.